As mentioned in previous blogs, writing is not really my scene and I’d much rather put a comprehensive brief together and let someone else come up with the editorial magic. But that said, this time I actually had something on my mind, an intriguing element of business and something that Kezi Communications (in my opinion) has done well to manage properly………Each company regardless of the industry you’re in are made up out of different personalities, likes, dislikes, hobbies and overall way of thinking, when you are painter or medical docter this might not be a challenge but try a communications company where the majority of your daily tasks include…..well communication, meetings, briefings, telephonic conversations and endless e-mails back and forth from 6 in the morning till late at night. People deal with things in different ways, I for example would hands down lose the prize for the most gentle, understanding supportive, praising employee (Keri-Ann would give me a run for my money and Jess also right up there though)….HR Managers generally do not like me. And when standing back and looking at it from an objective angle they have no reason to be my biggest fan, allow me to explain: I struggle to sit down and try to see where someone else is coming from, I get very nervous when people cry and hardly know what to say or how to react, the volume of my voice makes it sound as if I am upset especially when there is a difference in opinion, I do not have the best telephone manners (with my clients I do though) and the list goes on. I challenged myself over the last few weeks to sit back and observe, something I am not very good at in general and It’s amazing to see how people reach their objectives in different manners. Some shout and scream others use a hard sell and some just have to show up to get what he/she wants.

Don’t worry I am going somewhere with this…….the point I’d like to make is that no matter what your strengths are and how you go about things it is really the other person that you have to understand ( a client a fellow employee or anyone in a personal capacity), because once you understand how and why they react to certain scenarios and issues in a certain manner….your side of the dialogue or your response will be able to hit home. Hence the fact that in business it is so key for management to pair us with the right fit…..a short story and then I’m done….a while ago we had a potential client lined up. A make or break meeting however was schedule to take place and the Kezi contingent literally had 2 hours to get their heads around it, knowing that I do not know as much as I’d like about the client, the brief or the expectations I go in hard in the meeting and act like someone selling a big green clean machine oppose to a PR service or solution…the potential client calls my bluff and I leave wide-eyed (luckily we had the rest of the team there to pull this one through), the fact of the matter is that this would not have been a good fit, we just don’t match (and she called my bluff obviously). I always say “Horses for courses”.